It gives you an overview to the following topics:

• What is Change? (Team, Leadership, Personality, Processes, Projects, …)
• My tasks as a Change Agent
• Change management topics, because you should always consider the structural and human dynamics of change.
• Tools, Methods and Procedures that I use.
• Change Profiles with value comparison based on Spiral Dynamics^(R)
• The Systemic Approach must to be taken into account!